Shipping policy

PROCESSING PERIOD
This period may vary depending on product choice and quantity.
Wigs By Cico Collection- These are wigs pre-ordered and customized to client's needs and usually takes 7-28 business days to process before shipping. Weekends not included. 
 
Ready To Ship Collection- These are items or products on hand ready to ship and needs about 3-5 business days or less to process before shipping. Weekends not included.
B.Y.O.B/Wig Services- This service allows you up to 7 days to send in your complete bundles & closures, then a 7-21 business days turnaround time before shipping follows. Weekends not included.
SHIPPING PERIOD
This time starts after the processing period. 
  • 2-5 BUSINESS DAYS FLAT RATE SHIPPING (United states)
  • 6-10 BUSINESS DAYS via USPS Priority Mail (International)
  • We will not fulfill orders going to a p.o mail box (contact support@cicocollection.com before purchase).
  • The shipping time does not include the processing period 

Business Days refers to MON-FRI. Weekends aren't included.

Due to Covid-19 processing and shipping times may be affected. Also, please Expect delays during sales & holiday periods.    

Tracking numbers are sent out once ready. It is solely the responsibility of the buyer to keep track of their order as it is no longer under the care of Cico Collection Llc.